Terms of service

Effective Date: 12-05-2026
Welcome to Nimora. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms and conditions.

1. Account Terms

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision.

The information provided by you is accurate and complete.

You are responsible for maintaining the confidentiality of your account and login details.

We reserve the right to suspend or terminate accounts found engaging in fraudulent, abusive, or unauthorized activities.

2. Pricing and Payment

All prices displayed on Nimora are listed in Indian Rupees (INR) unless stated otherwise.

Prices are subject to change without prior notice.

Payments must be completed through approved payment methods available on our website.

Orders will only be processed after successful payment confirmation.

In case of payment failure or suspected fraud, we reserve the right to cancel the order.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up to date.
However:

Actual product colors may vary slightly due to screen settings and photography lighting.

Minor variations in design, texture, or packaging may occur.

We do not guarantee that all product information will always be error-free or completely accurate.

We reserve the right to correct any errors or inaccuracies at any time without prior notice.

4. Order Acceptance

Placing an order on our website does not guarantee acceptance.
We reserve the right to:

Refuse or cancel any order

Limit product quantities

Cancel orders due to pricing errors, stock issues, or suspected fraudulent activity

If an order is canceled after payment, the eligible amount will be refunded through the original payment method.

5. Shipping and Delivery

We aim to process and dispatch orders within 7.
Delivery timelines may vary depending on:

Customer location

Courier partner operations

Public holidays or unforeseen circumstances

While we strive for timely delivery, Nimora is not responsible for delays caused by shipping carriers or external factors beyond our control.
Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

All sales made through Nimora are final. We currently do not offer returns, exchanges, or refunds unless the product received is damaged, defective, or incorrect.
To report an issue, customers must contact us within the specified time mentioned on our website along with proof such as photos or videos.
Approval of replacement or refund requests will be subject to verification by our support team.

7. Prohibited Uses

You agree not to use this website for:

Any unlawful or fraudulent purpose

Violating any Indian laws or regulations

Uploading malicious software or harmful code

Interfering with website security or functionality

Copying, reselling, or exploiting website content without permission

Any misuse of the website may result in legal action and permanent restriction from our services.

8. Limitation of Liability

To the maximum extent permitted by law, Nimora shall not be liable for:

Indirect or incidental damages

Loss of profits, revenue, or data

Delays or interruptions in website access

Issues caused by third-party service providers

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Phagwara, Punjab.

10. Contact Information

For any questions regarding these Terms of Service, please contact us:
Store: nimora.co.in
Email: nihalikapatnaha123@gmail.com
Address: Nimora store, Phagwara, Punjab, 144411
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.