Refund policy

Effective Date: 12-05-2026
Thank you for shopping with Nimora. We value our customers and strive to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

At Nimora, we currently do not accept returns for products once delivered, except in the following cases:

The product received is damaged

The product is defective

The wrong item was delivered

To request assistance, customers must contact us within 3 days of delivery with clear photos or videos of the product and packaging.

2. Refunds

Refunds will only be considered if:

The received item is verified as damaged, defective, or incorrect

The issue is reported within the specified timeframe

Once the request is reviewed and approved, the refund will be processed to the original payment method within 3 business days.

3. Non-Refundable Items

The following items are not eligible for return or refund:

Used or worn products

Products damaged after delivery

Items purchased during special sales or promotional offers

Products without original packaging or tags

4. Cancellation Policy

Orders can only be canceled before they are shipped.
Once an order has been dispatched, cancellation requests may not be accepted.

5. Late or Missing Refunds

If you have not received your refund after the mentioned processing time:

Check your bank account again

Contact your payment provider or bank

If the issue still continues, contact us using the details below

6. Contact Us

For return, refund, or cancellation-related support, contact us at:
Store: nimora.co.in
Email: nihalikapatnaha123@gmail.com
Address: Nimora store, Phagwara, Punjab, 144411
By purchasing from Nimora, you agree to this Return & Refund Policy.